Applicable to all contracts with DRD Media Agency LLC
DRD Media Agency LLC
520 SE 5th Avenue, Fort Lauderdale, FL 33301, USA
Represented by: Gertrud Neustadt, Managing Member
Email: mail@drd-media.com · Web: www.drd-media.com
Section 1 — Scope
(1) These Terms & Conditions ("Terms") apply to all contracts between DRD Media Agency LLC, 520 SE 5th Avenue, Fort Lauderdale, FL 33301, USA ("DRD Media Agency", "we", "us") and its customers ("Customer", "you") relating to:
the brokerage or resale of licenses and access accounts to our communication and automation platform,
paid seminars, workshops, and coaching services,
one-time projects (e.g. websites, setup, configuration, or build services) without an ongoing continuous obligation, and
services billed at an hourly rate.
(2) Any deviating, conflicting, or supplementary terms proposed by the Customer shall not become part of the contract unless DRD Media Agency expressly agrees to them in writing.
(3) These Terms apply to both consumers and business customers, except where expressly differentiated by customer type.
Section 2 — Formation of Contract
(1) The presentation of services on the website, in proposals, or in marketing materials of DRD Media Agency does not constitute a binding offer, but an invitation for the Customer to submit an offer.
(2) The contract is formed once DRD Media Agency confirms the Customer's order or booking in writing (including by email), or actually renders the agreed service.
Section 3 — Description of Services
3.1 Platform Licenses and Resale
DRD Media Agency brokers or resells access to its communication and automation platform. DRD Media Agency is not the manufacturer of the underlying software; the scope of functionality, availability, and technical support of the underlying software are additionally governed by the terms of the respective platform provider. The agreed license fee also covers the ongoing maintenance, upkeep, and operational reliability of the platform provided by DRD Media Agency.
3.2 Seminars, Workshops, and Coaching
The scope of a booked seminar, workshop, or coaching session is set out in the respective booking confirmation or product description, including dates, times, and format (online/in-person).
3.3 One-Time Projects
For one-time projects (e.g. website, domain, or system setups), the scope of services is individually described in the respective proposal or order confirmation. Subsequent change requests by the Customer may result in a separate agreement regarding additional effort and cost.
3.4 Hourly-Rate Services
For services billed at an hourly rate, a minimum of one (1) hour is billed per engagement, even if the actual time spent is less. Any time beyond that is tracked according to the billing increments agreed in the respective proposal and invoiced to the Customer on a regular basis. Alternatively, DRD Media Agency may offer prepaid hour packages (e.g. 10-hour bundles); in that case, the package is defined in the respective proposal and drawn down against actual time spent until exhausted.
Section 4 — Prices and Payment Terms
(1) The prices communicated at the time of order or booking apply. Unless stated otherwise, all prices are exclusive of any applicable taxes.
(2) Payments are generally due in advance (prepayment). For ongoing services (e.g. platform licenses), billing occurs in advance for the respective billing period (e.g. monthly); access or service is activated or rendered upon receipt of payment. For hourly-rate services, Section 3.4 applies in addition.
(3) In the event of late payment, DRD Media Agency is entitled to suspend the provision of further services until payment is received in full.
Section 5 — Right of Withdrawal for Consumers
(1) Consumers within the meaning of applicable consumer protection law have a right of withdrawal of 14 days from the day the contract is concluded.
(2) To exercise the right of withdrawal, the Customer must inform DRD Media Agency (email: mail@drd-media.com) by means of a clear statement of their decision to withdraw from the contract. Sending the withdrawal notice before the deadline expires is sufficient to meet the deadline.
(3) The right of withdrawal applies regardless of whether the service has already been provided in whole or in part. Amounts already paid will be refunded within 14 days of an effective withdrawal. DRD Media Agency deliberately does not extinguish the right of withdrawal through early commencement of the service.
(4) This Section 5 does not apply to customers who are not consumers (e.g. businesses acting in the course of their commercial or independent professional activity).
Section 6 — Term and Termination
(1) For ongoing services (in particular platform licenses), the contract runs for an indefinite period and may be terminated by either party with 30 days' notice to the end of the respective billing period, unless otherwise agreed in an individual case.
(2) The right to extraordinary termination for good cause remains unaffected.
Section 7 — Liability
(1) DRD Media Agency is liable without limitation for intent and gross negligence, as well as, in accordance with applicable mandatory law, for damages resulting from injury to life, body, or health.
(2) In all other respects, DRD Media Agency's liability is limited in amount to the fees actually paid by the Customer for the affected service during the twelve (12) months preceding the event giving rise to the claim. Liability for lost profits, indirect damages, or consequential damages is excluded to the extent permitted by law.
(3) DRD Media Agency assumes no warranty for the content, functionality, or availability of the underlying platform itself, to the extent this lies outside its sphere of influence.
Section 8 — Confidentiality and Data Protection
Both parties undertake to use confidential information of the other party solely for the purpose of performing the contract. The processing of personal data is governed by DRD Media Agency's current Privacy Policy.
Section 9 — Final Provisions
(1) These Terms are governed by the laws of the State of Florida, USA, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected.
(2) To the extent permitted by law, the place of jurisdiction for all disputes arising out of or in connection with this contract is Broward County, Florida, USA.
(3) Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.
(4) DRD Media Agency reserves the right to amend these Terms with effect for the future. The Customer will be informed of any changes in text form.
Last updated: September 28, 2026